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Return and Refund Policy - Ceiling Roses, Coving and Cornice, Fire Surround

Terms and Conditions


1. Introduction

Welcome to Decorative Designs ("we," "our," or "us"). 

These Terms and Conditions govern your use of our website and any purchases made from us. 

By using our website or purchasing our products, you agree to these terms.


2. Business Information

Decorative Designs is a business registered in England. 

Our registered address is 8 Saxon Way, Birmingham, B37 5AY. 

You can contact us at sales@decorativedesigns.org or 07964 374243.


3. Products and Orders

  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including stock availability or pricing errors.
  • Orders are only considered accepted once you receive a confirmation email from us.


4. Pricing and Payment

  • Prices are listed in GBP (£) and include VAT where applicable.
  • Payment must be made in full before the dispatch of goods.
  • We accept cash and credit cards.


5. Delivery and Returns

  • We aim to dispatch orders within 14 days, but delivery times may vary.
  • You have the right to return products within 14 days of receiving them, provided they are unused and in their original packaging.
  • Customers are responsible for return shipping costs unless the product is faulty.


6. Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our total liability for any claim related to a product purchase is limited to the amount paid for that product.


7. Intellectual Property

  • All content on our website, including images and text, is our property or used with permission and may not be reproduced without consent.


8. Governing Law

  • These terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the English courts.


9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date.


10. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Decorative Designs
8 Saxon Way, Birmingham B37 5AY
sales@decorativedesigns.org
07964 374243

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Decorative Designs - Birmingham

8 Saxon Way, Birmingham, B37 5AY

07964 374243

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